2022-09-25

Unnecessary Confusion

The MyGov and Centrelink websites are really bad. They're confusing and inconvenient. For example, you know how on every website ever, you've always been able to enter your username, press Tab, then enter your password and hit Enter rather than clicking on each text field and then the login button? On the MyGov site, you have to click on the username field first. It's not automatically selected. Then after entering your username, you have to hit Tab three times to get to the password field. One press takes you to the "forgot username" link. There can be no good reason for this. They just set the tab stops in the incorrect order and don't care to fix it. But that's not the main thing I want to talk about today.